1. What is SuperSurf?
SuperSurf addresses the need for affordable and reasonable rates for data services. It offers unlimited chatting, downloading, emailing, and surfing wherever you go. This service is available to Tattoo Broadband subscribers.
2. Who can avail of SuperSurf and what are the denominations I can avail?
For Tattoo Prepaid Broadband subscribers, they may avail of the following:
| Keyword |
Price |
Validity |
How to Activate |
| SUPERSURF50 |
P50 |
1 Day |
Text SUPERSURF50 to 8888 |
| SUPERSURF120 |
P120 |
3 Days |
Text SUPERSURF120 to 8888 |
| SUPERSURF200 |
P200 |
5 Days |
Text SUPERSURF200 to 8888 |
For Tattoo Postpaid Broadband subscribers, text SUPERSURF ON 50 to 8888 for 1-day unlimited surfing.
3. Is SuperSurf available only for certain times of the day?
No, it is available 24/7.
4. After consuming the hours under the promo I chose, how will my succeeding internet surfing be charged?
Your succeeding internet surfing will be charged P5 for 15 minutes. You may also enroll again to the SuperSurf offers to enjoy unlimited browsing.
5. How much prepaid balance should I maintain in order to enjoy my SuperSurf promo?
You must maintain at least P1 load to continue using your SuperSurf.
6. When will my subscription expire?
Subscription will expire depending on the variant you registered to:
- SuperSurf 50: 1 day after receiving the notification message that your registration has started
- SuperSurf 120: 3 days after receiving the notification message that your registration has started
- SuperSurf 200: 5 days after receiving the notification message that your registration has started
Your subscription will automatically expire upon full consumption of internet minutes. SMS notification will be sent to inform you that your subscription has expired or has been fully consumed.
7. If I stop my SuperSurf subscription prior to its expiry or full consumption, will I get a refund for the remaining number of days?
No, you will not get a refund for the unused days of your registration.
8. What sites can I visit with these new SuperSurf offers?
You can visit any website when you register to the new SuperSurf offers.
9. If I availed of SuperSurf, can I also avail Web bundles? Which one will be consumed first?
Yes, you may avail of the Web bundles but once you are on SuperSurf, you will be able to surf all websites which you cannot do with the web bundles.
10. Why did you lower the price of the 5-day SuperSurf to P200? Will the 1-day SuperSurf price be lowered too?
We want to make your surfing experience more affordable that is why we have lowered the price of the 5-day SuperSurf service.
The 1-day SuperSurf will remain at the same price of P50 per day. This is still a value-for-your money offer for a per-day unlimited use.
11. After subscribing/accepting, how will I be sure that I am enrolled in SuperSurf?
SuperSurf will be activated right away. Just wait for the text confirmation.
12. How can I check the status of my subscription?
To check your subscription, text SUPERSURF STATUS to 8888.
13. How do I terminate my SuperSurf subscription?
You can end your subscription by texting SUPERSURF STOP to 8888.
14. How do I get more details about the new offers?
To know more about the new offers, text SURFTATTOO to 8888.
15. What are the new online bundles of Tattoo Mobile Broadband?
The new online bundles are the Social Network Bundle and the Mail and Chat Bundle. For only Php30 a day per bundle, you can surf all you want on the sites included in the bundle:
- Social Network Bundle – Facebook, Twitter, Multiply, Tumblr
- Mail and Chat Bundle – Facebook (includes posting updates and chat feature), Yahoo! Mail, Twitter, Gmail
Note: With Online Basics Bundle, you can still surf all you want for one day on Facebook, Yahoo! Mail, Twitter, and Youtube. Same rate applies as the other two bundles.
16. Is my subscription under the new SuperSurf variants covered by Globe Policy on Fair Usage?
Yes, the new SuperSurf variants are guided by Globe’s Policy on Fair Usage. The service provides a peak volume capacity set at 800 MB per account per day.
The Tattoo Prepaid Stick is designed to provide quick and convenient surfing access while on the go (mobile use). The product is intended for normal use of email, website browsing, and base search activities. For this purpose, 800 MB is a significant amount of data enabling you to:
- Send/receive 22,400 plain text emails
- Send/receive 2,720 emails with document attachments
- View 2,720 web pages
- Download 200 songs
- Upload/download 1,600 social media posts
- View 272 minutes of streaming video or 4.5 hours of video conferencing with your loved ones abroad
- Download one 90-minute movie
Should you exceed typical usage within the day, the service will be temporarily unavailable until end of day. However, service will resume on the following day subject to the promo validity.