Customize your Home Broadband Plan according to your lifestyle.

With Tattoo’s Broadband Customizable Plans—the first in the country—you can enjoy not just the WiMax/DSL Plan of your choice but also all the Add-ons you need!

Increase your speed when you want it with SPEED BOOST ADD-ONS.

For as low as P150, you can boost your WiMax/DSL Base Plan speed by 1 Mbps on certain time periods of the day—whether it’s for late night video downloading, heavy browsing during lunch break, or online gaming until dawn.

• Day Speed Boost (10 AM – 2 PM)
• Night Speed Boost (10 PM – 2 AM)
• Insomniac Speed Boost (2 AM – 6 AM)

Make the most of your landline service experience with VOICE ADD-ONS.

Select one or all of these features and enjoy the convenience of phone communication.

• Call Waiting– Receive calls while engaged in a conversation with another caller.
• Call Forwarding – Divert calls from a landline to either a mobile phone or another landline phone.
• Multi-Calling – Engage in a group conversation with only one landline phone.
• Caller ID – View the caller's telephone number before answering any calls.

Stay safe while surfing the Internet with MCAFEE ADD-ONS.

Protect not just your computer from viruses and spyware, but your children most importantly from online threats and inappropriate content.

• McAfee AntiVirus Plus – Keep your computer secure with anti-virus, anti-spyware, anti-malware, anti-bot, real-time safeguards, two-way firewall, and digital data shredder.
• McAfee Family Protection – Keep your kids safe and sound from exposure to adult sites, offensive music and videos, social networking risks, and strangers.
• Surf Safe – Keep your computer and family totally protected with Tattoo’s exclusive bundle of McAfee AntiVirus Plus and McAfee Family Protection.

CHOOSE YOUR ADD-ONS NOW

*Caller ID subscription assumes that subscriber already has a compatible caller-ID telephone set.
Option to get a compatible telephone set is also available with an upfront payment.

**Speed Boosts are not yet available for Tattoo DSL. If included in the plan of your choice, you will only be charged for your regular plan until Speed Boosts are made available.

***Learn more about Tattoo's Acceptable Terms on Fair Usage.

Already a Tattoo @Home subscriber?

GET YOUR ADD-ONS NOW

PRODUCT DESCRIPTION

What is Tattoo’s newest Customizable Plans?

Tattoo’s newest customizable plans will allow subscribers to adjust their speed on demand by availing Speed Boost Add-ons on top of their base plan MSF.

How does this new Customizable Plan work?

You need to choose a base plan for WiMax. Once you do, you now have the option to:

• Get Speed Boost Add-ons. This gives you 1Mbps depending on the availed add-on: Night, Day, and/or Insomniac.
• Get Voice Add-ons: Call forwarding, Call Waiting, Multi-Calling, and/or Caller ID.

What is the Speed Boost Add-on?

Speed Boosts are add-ons that you can avail on top of your base plan to increase your base plan speed by 1 Mbps on certain time periods of the day. This is not a stand-alone product and therefore you need to get a base plan first before you can avail of a Speed Boost.

What is the Voice Add-on?

• Call Waiting – Receive calls while engaged in a conversation with another caller.
• Call Forwarding – Divert calls from a landline to either a mobile phone or another landline phone.
• Multi-Calling – Engage in a group conversation with only one landline phone.
• Caller ID – View the caller's telephone number before answering any calls.

What are the benefits/savings I can enjoy if I avail of the Speed Boost Add-ons?

By availing Tattoo’s Customizable Plans, you get to enjoy the following:

• Additional 1 Mbps on certain time periods of the day by adding P150 to P250 on top of your MSF
• No lock-up period. If you want to avail of a Speed Boost this month and you want to opt out next month, you can do so if you do not need extra speed by then.

What can I do with 1 Mbps speed?

With 1 Mbps, you are likely to experience the following:

• Excellent browsing experience in webpages (less than 5 seconds per click )
• Downloading a 500KB photo in less than 10 seconds
• Downloading a 4 MB music file in 40 seconds
• Downloading a 700 MB movie in 2 hours

*This assumes that you are not doing multiple downloads and do not share the connection with other users via WiFi connection.

This means that if your base plan speed is already 1 Mbps and you availed of Day Speed Boost with additional 1 Mbps every 10 AM to 2 PM, your experience will further improve:

• Excellent browsing experience in webpages (less than 3 seconds per click )
• Downloading a 500 KB photo in less than 5 seconds
• Downloading a 4 MB music file in 20 seconds
• Downloading a 700 MB movie in 1 hour

Is this a permanent or promotional offer?

Tattoo’s Customizable Plans is a permanent offer and will be therefore available all year round.

What is the daily usage allowance?

Usage allowance is the recommended amount of data that you use up daily to get the highest possible speed allowed for your availed plan. Daily usage allowance is part of the Acceptable Terms on Fair Usage.

If I am an existing subscriber and I avail of the Speed Boost, will I be subjected to the daily usage allowance?

Yes, subscribers who will transfer to the customizable plans will be subjected to the new Acceptable Terms on Fair Usage. However, subscribers can do a lot with their daily usage allowance thus you still get to enjoy your regular online activities. Please see table on usage allowance estimate.

*Usage allowance is implemented daily. Upon exceeding daily usage allowance, subscribers still enjoy unlimited connection at 30% of your base plan speed.

How does the daily usage allowance work?

Your daily usage allowance is dependent on the base plan that you availed. This also covers both downloading and uploading activities. For example, you availed of Tattoo WiMax 1 Mbps Bundled Plan, your daily usage allowance is 3 GB per day or 90 GB per month.

What is the advantage of a daily usage allowance?

The daily usage allowance is better than a monthly allowance because once you reach your allowance, your speed will return to its regular base plan speed by 12 MN everyday. Unlike if you are in a monthly cap, your speed will only return to regular base plan speed at the end of the month. So, you get to enjoy unlimited connection even if you reach your allowance!

What happens if you exceed the daily usage allowance?

Your usage allowance is implemented daily. Once you reached your daily usage allowance, you will still continue to enjoy UNLIMITED internet connection with speed up to 30% of your Base Plan Speed. With Tattoo @Home, you will never get cut off. In fact, your daily usage allowance refreshes every 12 MN which means you get the full amount of your usage allowance again.

What happens if I get a Speed Boost but at the same time I reached my usage allowance?

Once you reached your usage allowance, your reduced speed is based on your base plan MSF only. Therefore, you get to fully enjoy your availed Speed Boost with additional speed of up to 1 Mbps.

For example, you availed of the following:

Base Plan: 1 Mbps Bundled Plan
Usage Allowance: 3GB/Day
Availed Speed Boost: Day Speed Boost (extra speed 10 AM – 2 PM)
Total Speed during 10 AM – 2 PM: Up to 2 Mbps

By 12 noon, you will have already consumed your 3 GB usage allowance so your effective speed during 10 AM - 2 PM will now be:

(30% of your Base Plan Speed: up to 300 Kbps) (Speed Boost 1 Mbps) = Speed of up to 1.3 Mbps

What can I do in the internet given my usage allowance?

*Table above shows the approximate amount of items that you can download given your usage allowance. The approximate figures above are computed based on your daily usage allowance. To compute for the monthly estimate, simply multiple the figures above by 30 days.

PRODUCT AVAILABILITY

Who can avail of the Add-ons?

New and existing WiMax subscribers can avail of the add-ons. However, the add-ons are not stand-alone products. You need to have a base plan MSF first. Add-ons are not available to GPON and DSL subscribers.

Why are the Speed Boost Add-ons not yet available to DSL?

WiMax’s highest plan is just 1 Mbps, which is why Speed Boost is just available to these subscribers first. If you wish to get a DSL plan, you can choose from any of the higher speed plans up to 3 Mbps.

How do I avail of the Add-ons?

New subscribers:

The add-ons are available across all channels:

• Cluster Sales
• Online/PTS
• Stores
• Hotline

Existing subscribers:

• Stores
• Hotline

If I am an existing subscriber and I avail of the Speed Boost Add-ons, what will be my new usage allowance?

You will now be migrated to Tattoo’s customizable plans and your base plan MSF will have a corresponding daily usage allowance. This is also implemented daily, meaning your allowance refreshed every 12 MN.

If I am an existing subscriber and I availed of the new Speed Boost Add-ons, will I be subjected to a new lock-up period?

No, you will not be subjected to a new lock-up period.

If I am an existing subscriber and I availed of the Speed Boost but opted out after a month, will I go back to my old plan’s usage allowance, which is monthly cap for WiMax?

No. You will retain the daily usage allowance implemented in the customizable plans. The daily usage allowance will actually give you more flexibility because your usage allowance refreshes everyday. Also, the daily usage allowance will continue to give unlimited connection. We will not disconnect you once you reach your usage allowance.

Is Speed Boost available across all technologies?

Speed Boosts will be available to WiMax only on August 12, 2011. DSL will be available on or before September 1, 2011. Speed Boost Add-ons are not available to Torque plans because these plans are already ultra-fast with speeds up to 100 Mbps.

What are the requirements for getting a base plan in the new Tattoo Customizable Plans?

These are the requirements if you want to apply for a WiMax base plan:

• Application Form
• Proof of Identification
• P1500 Installation & Activation Charge (Upfront)
• Proof of Billing (if billing address is different from installation address)

How will I know if my Speed Boost has been activated already?

There are two ways where you can check if your Speed Boost has been activated already:

• Check your speed through speedtest.com via the tattoo website.
1. Go to tattoo.globe.com.ph.
2. Check your speed via the speedtest icon.
• Call the Hotline via talk2Globe at 7301000.

How long is the add-on subscription valid?

Speed Boost Add-Ons: Valid for 30 days. Subscription is auto-renewal unless subscriber opts out before the expiry (30th day).

Voice VAS Add-Ons: Valid for 30 days. Subscription is auto-renewal unless subscriber opts out before the expiry (30th day).

Is there a lock up period?

Base Plan:

• DOP: 2 X MSF
• Bundled: 2 X MSF 5000

Add-ons:

• Speed Boost Add-Ons: No pre-termination fee; you can opt out anytime.
• Voice VAS Add-Ons: No pre-termination fee; you can opt out anytime.

How do I opt out of my Speed Boost and Voice VAS Add-ons?

You may opt out via the following channels:

• Stores
• Hotlines

To ensure that your current subscription will not auto-renew in the next month, you may need to opt out 2 to 3 days before the expiry of your subscription.

USAGE

If I subscribe today via any of the sales channels, when can I start using my Speed Boost Add-on?

Your add-on subscriptions for Speed Boost and Voice Add-ons will follow our standard 24 to 48 hours turnaround time for provisioning a new service.

Can I avail two Speed Boost Add-On of the same variant simultaneously so that I get extra 2 Mbps?

No. You are not allowed to get two Speed Boost Add-ons of the same variant simultaneously. However, you are allowed to avail Speed Boosts of different variants simultaneously.

If I avail of Caller ID Voice Add-on, will I get a compatible telephone set?

Yes, a caller ID capable telephone set will be provided. Just make sure you indicate in the application form that you are availing the Caller ID Add-on.

Will I get a notification if I reach my usage allowance?

Currently, there is no SMS/callout notification once you reach your usage allowance. However, you may call the Hotline 7301000 or visit any Globe Store to inquire if you have already reached your usage allowance.