1. What is the Tattoo Prepaid Stick?
The Tattoo Stick is a device that allows you to connect to the internet even while you’re on the go. Just connect the device to any available USB port on your netbook, notebook, or desktop computer.
You can also send/receive SMS and make instant calls to your family and friends. Just plug in your Tattoo Broadband Stick into your netbook, notebook, or desktop and use the user interface to access these features.
2. What are the variants of the Tattoo Prepaid Stick?
Tattoo Prepaid has three (3) new sticks under its portfolio:
- Tattoo Sonic – The latest 3G capable device that allows you to surf at speeds of up to 3.6 Mbps
- Tattoo Flash – New 4G-capable device that allows you to surf at speeds of up to 7.2 Mbps
- Tattoo SuperStick – The latest 4G WiFi Stick that allows you to surf at speeds of up to 7.2 Mbps and share the WiFi connection with up to 5 devices
3. How much is the Tattoo SuperStick Prepaid Stick and what freebies do I get?
The Tattoo SuperStick Prepaid Kit only costs Php3,495 and comes with FREE 120 surfing hours valid for five (5) days PLUS thirty (30) days of FREE access to Facebook.
To claim the freebie, text FREE30 to 8888. You’ll automatically receive a notification once you’ve successfully activated your account.
The FREE 120 hours is consumable as long as you maintain Php5 load at any given time. Upon receipt of notification, you may start surfing the Internet for FREE.
4. Can I avail of the browsing freebie and the FREE access to Facebook one at a time?
No, once you activate FREE30, your subscription to the browsing freebie and access to Facebook will be in succession.
5. What happens if I click a link in Facebook that leads into a different URL or website after the 5-day SuperSurf has been used up?
Regular rates of Php5 for 15 minutes will apply when you view web pages/URLs/links that lead outside Facebook. You may also enroll to PowerSurf or SuperSurf promos to enjoy non-stop browsing in other websites.
6. What happens if I surf outside of Facebook?
Regular rates of Php5 for 15 minutes will apply when you view web pages outside Facebook. PC/Laptop device automatic updates will also be charged the regular rates of Php5 for 15 minutes. You may also enroll to PowerSurf or SuperSurf promos to enjoy non-stop browsing in other websites.
7. What if I have zero load in my SIM but texted FREE15 to 8888 anyway? Will I still get to avail of the FREE 120 hours and FREE access to Facebook?
Although the promo is FREE and you won’t be charged for registering, you need to have at least Php1 balance to avail of the promo for FREE. A maintaining balance of Php5 is also needed to consume the FREE browsing hours.
8. How do I check the remaining balance of my FREE hours?
Simply text to 8888 the following keywords:
- SUPERSURF STATUS – to get the status of remaining free internet hours
- FB STATUS – to get the status of remaining free surfing hours for Facebook
9. After consuming my FREE hours, how will my succeeding internet surfing be charged?
After 5 days, your succeeding internet surfing (apart from Facebook) will be charged Php5 for 15 minutes. You may also enroll to PowerSurf or SuperSurf promos to enjoy non-stop browsing in other websites.
10. I availed of the former FAVEFREE offer (FREE access for 7 days to Facebook, Twitter, Youtube, and Yahoo! Mail). Will my subscription end?
No, surfing hours and SMS of subscribers who already claimed the FAVEFREE freebie by 11:59 PM of January 6, 2012 won’t be forfeited.
11. I availed of FAVEFREE (Free 7 days to Facebook, Twitter, Youtube, and Yahoo! Mail) prior to the launch of FREE30. Can I convert the offer of the remaining days of my FAVEFREE offer to the new offer of FREE30?
No, you can’t convert the offer as your subscription to the 7-day offer has already been activated.
12. How do I end my subscription to the FREE 120 hours?
To deactivate your subscription, text SUPERSURF STOP to 8888. You’ll receive a notification that your subscription has been deactivated.
13. How do I end my subscription to the FREE Facebook access?
To deactivate your subscription, text FB STOP to 8888. You’ll receive a notification that your subscription has been deactivated.
14. Are the FREE hours covered by Tattoo’s Fair Use Policy?
Yes, the free access to the sites is guided by Tattoo's Policy on Fair Usage. The service provides a peak volume capacity set at 800 MB per account per day.
The Tattoo Prepaid Stick is designed to provide quick and convenient surfing access while on the go (mobile use). The product is intended for normal use of email, website browsing, and base search activities. For this purpose, 800 MB is a significant amount of data enabling you to:
- Send/receive 22,400 plain text emails
- View 2,720 web pages
- Download 200 songs
- Upload/Download 1,600 social media posts
- View 272 minutes of streaming video
Should you exceed typical usage within the day, the service will be temporarily unavailable until end of day. However, service will resume on the following day subject to the promo validity.
Upon consumption of the peak volume capacity, a subscriber can choose to unsubscribe from FREE30 and browse for Php5/15.
15. How much load is preloaded in the Tattoo Prepaid Stick?
Each Tattoo Prepaid Stick comes with FREE Php5 load amount.
