Globe Home | Help & Support | FAQs  

1. What is the Tattoo SUPER-UNLI 25 promo?

2. Who can avail of the new Tattoo SUPER-UNLI promo?

3. Is the service available nationwide?

4. How do subscribers avail of the promo?

5. Can I avail of the Tattoo SUPER-UNLI 25 promo through retailers via load?

6. he access code used for this promo before was 2868. What if I accidentally sent my keyword to that number instead of 8888, would I still be able to successfully register?

7. How much prepaid balance should I maintain in order to enjoy my SUPER-UNLI 25 promo?

8. After I register, how will I know if my Tattoo SUPER-UNLI 25 is already active?

9. When will my SUPER-UNLI 25 subscription expire?

10. Do I need to use a prefix (or number before the mobile number (e.g. 23891xxxxxxxx) when calling using the SUPER-UNLI 25 promo?

11. What will happen to my call if I use 238 prefix in calling a Globe or TM number but I am not registered to Tattoo SUPER-UNLI 25?

12. Why did you remove the use of the 238 prefix for calls made under SUPER-UNLI?

13. How much will I be charged if I made calls to other networks?

14. Are conference calls part of SUPER-UNLI 25?

15. Are local video calls part of SUPER-UNLI 25?

16. How do I avail of the unlimited texting?

17. I still have free SMS in my account. What will happen to my FREE SMS once I subscribe to SUPER-UNLI 25?

18. How much will I be charged if I made texts to other networks?

19. How can I check if my SUPER-UNLI 25 subscription is still active?

20. What should I text if I want to unsubscribe from the promo?

21. What do I text if I want to know more about the promo?

22. What do I text if I want to know the areas qualified to avail of the promo?

23. Can I avail of this promo while roaming?

24. What will happen if subscriber is already in the Philippines and the roaming feature is still active?

25. What will happen if the subscriber has an active SUPER-UNLI 25 subscription, then activates their roaming?

26. What will happen to my SUPER-UNLI 25 subscription if I change my SIM or change my number?

27. Can I avail of SUPER-UNLI 25 while I’m subscribed to DUO service?

28. Can I avail other promos while I am subscribed to SUPER-UNLI 25?

29. Can I register to SUPER-UNLI 150 while on SUPER-UNLI 25?

30. Can I register to SUPER-UNLI 25 while my previous registrations to other promos are still active?

31. I’m registered to Immortaltxt and then I register to SUPER-UNLI 25. Will my Immortaltxt be used up only after my SUPER-UNLI 25 texts?

32. What would happen if there is network congestion due to the registration traffic of SUPER-UNLI 25 subscribers?

33. Why was my call terminated? (reactive spiel)

1. What is Facebook?

2. What is Globe’s Facebook Mobile SMS service?

3. Who is eligible for Globe Facebook SMS?

4. How do I subscribe to Globe Facebook SMS service?

5. Do I need to own a Facebook ID to use this service?

6. What is a Facebook ID and how do I apply for it?

7. How much do I need to pay for this service?

8. When can I use this service?

9. How do I terminate this service?

10. What will happen if my phone is barred when Globe attempts to charge for the recurring daily fee?

11. What is the characters limit when posting a status update?

12. What will happen if I lose/change my mobile number to another Globe number?

13. Can I change my subscription to another Facebook account?

14. What happens if I change my Facebook password on Facebook WEB?

15. Can I limit the amount and/or set the time of mobile alerts that I receive every day?

16. Will l still receive mobile alerts after I terminate this service?

17. Can l post status updates after I terminate the service?

18. What will happen if my friend's status update is more than 160 characters?

19. What if I lose my confirmation code?

20. I subscribe to Mark's alerts via SMS. Mark posts a status update. Carlo, Dianne, and Ana comment on the status update post by Mark. Will I receive SMS alerts from Carlo, Dianne and Ana in this scenario?

21. Does Facebook SMS support number and symbols?

22. Where can I find more information on privacy issues I might have?

23. Keywords

1. How much is the Globe Tattoo SIM and what are the special features that come with it?

2. I have a Globe Prepaid SIM (Starter, Affinity or OFW SIM). Does this mean I need to change my SIM to avail of Globe Tattoo offers?

3. What is the difference between my regular Globe Prepaid SIM and the new Globe Tattoo SIM?

4. Do the same intra and inter text and call rates apply when you use a Globe Tattoo SIM?

5. What is the difference between my Globe Broadband Tattoo SIM and the new Globe Tattoo SIM?

1.   What is IMMORTALTXT?

2.   Why is it only available for a limited time only?

3.   Is IMMORTALTXT10 still available?

4.   Why did you increase price from P10 to P20?

5.   How can I register to IMMORTALTXT?

6.   How long will the service be valid?

7.   Will the NO EXPIRY apply to my SIM when I register to IMMORTALTXT?

8.   Is IMMORTALTXT available to existing Globe Prepaid subscribers?

9.   Is IMMORTALTXT available to Globe Postpaid subscribers?

10. Is IMMORTALTXT available to TM also?

11. Is IMMORTALTXT applicable to Globe Tattoo and Globe Prepaid subscribers on Roaming?

12. What should be my prepaid minimum balance to subscribe to the IMMORTALTXT service?

13. How will I know that my IMMORTALTXT subscription has expired?

14. What are other important keywords to remember?

15. What will happen if I text IMMORTAL STOP to 8888?

16. I still have free SMS in my account. What will happen to my FREE SMS once I subscribe to IMMORTALTXT?

17. Can I register to IMMORTALTXT while still registered to another IMMORTALTXT subscription?

18. Is there a limit on the number of SMS messages that I can accumulate?

19. What will happen when I check my free SMS account balance via 222?

1. What is the SUPER-UNLI promo?

2. Who can avail of the new Globe SUPER-UNLI promo?

3. Is the service available nationwide?

4. How do subscribers avail of the promo?

5. Can I avail of the SUPER-UNLI promo through retailers via load?

6. After I register, how will I know if my Globe SUPER-UNLI is already active?

7. Do I need to use a prefix (or number before the mobile number (e.g 23891xxxxxxxx) when calling using the SUPER-UNLI promo?

8. How do I avail of the unlimited texting?

9. How much will I be charged if I made calls to other networks?

10. How much will I be charged if I made texts to other networks?

11. Can I avail of this promo while roaming?

12. What will happen if subscriber is still in the Philippines and the roaming feature is still active?

13. What will happen if the subscriber has an active SUPER-UNLI subscription, then activates their roaming?

14. How much prepaid balance should I maintain in order to enjoy my SUPER-UNLI promo?

15. When will my SUPER-UNLI subscription expire?

16. How can I check if my SUPER-UNLI subscription is still active?

17. What do I text if I want to know more about the promo?

18. What should I text if I want to unsubscribe from the promo?

19. What will happen to my SUPER-UNLI subscription if I change my SIM or change my number?

20. Can I avail of SUPER-UNLI while I’m subscribed to DUO service?

21. Can I avail other promos while I am subscribed to SUPER-UNLI?

22. Are local video calls part of SUPER-UNLI?

23. I still have free SMS in my account. What will happen to my FREE SMS once I subscribe to SUPER-UNLI?

24. I’m registered to Immortaltxt and then I register to SUPER-UNLI. Will my Immortaltxt be used up only after my SUPER-UNLI txts?

1. What is the new Free Unlitxt All-Day promo of Globe Tattoo Broadband?

2. Where is this promo available?

3. What is the promo duration?

4. Who are qualified to avail of the promo offer?

5. How much do I need to consume to get my Free Unlitxt All-Day?

6. How come I received my Free Unlitxt even if I wasn’t able to use my load to surf the Internet?

7. Will I get free Unlitxt All-Day if I load P30 worth of call or text promo from an GLOBE AUTO LOAD MAX retailer?

8. I am a Globe Tattoo Prepaid Subscriber. How come I am not included in the Free Unlitxt All-Day promo?

9. How can I avail of Globe Tattoo Broadband Free Unlitxt All-Day promo?

10. If I loaded my Globe Tattoo Broadband SIM with at least P30 via other loading channels other than GLOBE AUTO LOAD MAX, will I qualify for the Free Unlitxt All-Day?

11. Who are qualified to avail of this Free Unlitxt All-Day promo of Globe Tattoo Broadband?

12. How will I know if I am qualified for the Free Unlitxt All-Day Promo?

13. What is the validity of my Free Unlitxt All-Day?

14. When will I receive my Free Unlitxt All-Day?

15. Will I receive notification for my Free Unlitxt All-Day?

16. What if my Globe Tattoo Broadband USB stick is not plugged in to my computer at the time that I receive my Free Unlitxt All-Day? Will I still receive the notification? When? Will I still receive my Free Unlitxt All-Day? ?

17. What if I already have Unlitxt in my account at the time that I loaded my Globe Tattoo Broadband SIM with P30 via GLOBE AUTO LOAD MAX and surfed the Internet? Will I still receive my Free Unlitxt All-Day?

18. Is this Free Unlitxt All-Day promo of Globe Tattoo Broadband open to all Globe Tattoo Broadband prepaid subscribers nationwide?

1. What is Globe Tattoo Immortal Load?

2. How can I get Globe Immortal Load?

3. How do I use Globe Immortal Load?

4. What can I purchase using Globe Immortal Load?

5. How long does this Globe Immortal Load last? How long before it expires?

6. How much is the Globe Immortal Load? Or is this service free?

7. How do I send Immortal Load to a Globe subscriber?

8. How do I cash-out my Immortal Load?

9. What will happen to my Immortal Load if my SIM card expires?

10. What if I send Immortal Load to an expired number? Can my beneficiary get the amount?

11. What are the benefits of Globe Immortal Load?

12. Is this promo open to all GHP subscribers?

13. What is the minimum amount to purchase/ avail of this Globe Immortal Load?

14. What is the maintaining balance for this Globe Immortal Load?

15. How do I find out how much Globe Immortal Load balance I still have?

16. What are the numbers that I need to remember in relation to this Globe Immortal Load?

17. What will happen to my load if my phone/SIM gets lost? Can I still recover my immortal load

18. Can I transfer my load to another SIM? Can I use immortal load to load others like friends and family?

19. What is the difference between Immortal Load & GCASH?

20. With the launch of Immortal Load/GCASH, is Globe performing like a bank?

21. Is Immortal Load/G-CASH good as cash?

22. Will you comply with AMLA (Anti-Money Laundering Act)

23. Are you operating like a credit card? Are you not in effect operating a debit card?

1. What is IMMORTALCALL+?

2. How can I register to IMMORTALCALL+?

3. Can I purchase IMMORTALCALL+ as load?

4. Are the 5 call minutes to Globe/TM consumable or are they only good for one long call?

5. Will my free calls be charged per second?

6. What will happen if my free call minutes run out while I am in the middle of a call?

7. How long will the service be valid?

8. Will the NO EXPIRY apply to my SIM when I register to IMMORTALCALL+?

9. Is IMMORTALCALL+ available to existing Globe Prepaid subscribers?

10. Is IMMORTALCALL+ available to Globe Postpaid subscribers?

11. Is IMMORTALCALL+ available to TM also?

12. Is IMMORTALCALL+ applicable to Globe Tattoo and Globe Prepaid subscribers on Roaming?

13. What should be my prepaid minimum balance to subscribe to the IMMORTALCALL+ service?

14. How will I know that my IMMORTALCALL+ subscription has expired?

15. What are the important keywords to remember?

16. Can I opt-out of the service by texting IMMORTAL STOP to 8888?

17. Can I register to IMMORTALCALL+ while still registered to another IMMORTALCALL+ subscription?

18. Is there a limit on the number of SMS that I can accumulate?

1.   Is it true that GLOBE UNLIXT DAYTIME will no longer be available?

2.   Why is UNLIXT DAYTIME being terminated?

3.   Will you offer it again in the future?

4.   If I registered to UNLITXT DAYTIME on the last day of the promo period (February 21), can I still enjoy unlimited text?

5.   Is it true that GLOBE UNLIXT NIGHTTIME will no longer be available?

6.   Why is UNLIXT NIGHTTIME being terminated?

7.   Will you offer it again in the future?

8.   If I registered to UNLITXT NIGHTTIME on the last day of the promo period (February 21), can I still enjoy unlimited text?

1. What is the Tattoo SUPER-UNLI 25 promo?

Tattoo SUPER-UNLI 25 is an unlimited call and text offer. Now you can make unlimited calls and texts to any Tattoo, Globe Prepaid, Globe Postpaid or TM number for 1 day for only P25. Unlimited calls do not include calls to other networks (Smart, Sun, Red), landline numbers, and IDD calls.

Promo runs from July 17, 2010 to August 16, 2010 (Per DTI-Permit No. 3709, Series of 2010).
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2. Who can avail of the new Tattoo SUPER-UNLI promo?

This may only be availed by Globe prepaid and Tattoo mobile subscribers. The offer is currently not available to TM subs. TM subs may opt to use ASTIGUNLI instead.
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3. Is the service available nationwide?

Yes, SUPER-UNLI is finally available NATIONWIDE. Once registered, you can make unlimited calls and texts to any Tattoo, Globe Prepaid, Globe Postpaid or TM number anywhere in the country.
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4. How do subscribers avail of the promo?

You must be a Tattoo or Globe Prepaid subscriber. A minimum of P26 load is required for you to register and use Tattoo SUPER-UNLI 25. Just text SUPER25 to 8888 to register and enjoy unlimited calls and texts for 1day. All calls and texts made to Globe/TM within 24 hours of registration are free. No prefix required for calls.

You will receive a confirmation message to inform you that you have successfully registered to SUPER-UNLI. Upon successful registration, P25 will automatically be deducted from prepaid subscriber’s load.
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5. Can I avail of the Tattoo SUPER-UNLI 25 promo through retailers via load?

SUPERUNLI 25 promo is currently available thru SMS registration only. You can subscribe to the promo by texting SUPER25 to 8888.
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6. The access code used for this promo before was 2868. What if I accidentally sent my keyword to that number instead of 8888, would I still be able to successfully register?

Yes, you would still be able to successfully register to SUPER-UNLI 25 even if you mistakenly sent your keyword to 2868.
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7. How much prepaid balance should I maintain in order to enjoy my SUPER-UNLI 25 promo?

You only need to maintain P1 to enjoy Tattoo SUPER-UNLI.
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8. After I register, how will I know if my Tattoo SUPER-UNLI 25 is already active?

Within 1 hour from registration, you will receive a confirmation message from Globe which will let you know that you can start using Tattoo SUPER-UNLI 25.

Reply message:
1/3 Maaari mo nang magamit ang Tattoo SUPER-UNLI 25! Enjoy unlimited Globe-Globe/TM calls and text for 1 day! No prefix required to call! 2/2 All calls & texts to Globe/TM w/in 24hrs of registration are free. Must maintain P1 in ur account to use SUPER-UNLI. 3/3 To check status, txt SUPER BAL to 8888 for free. Promo til 08/15/10. DTI 3709.
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9. When will my SUPER-UNLI 25 subscription expire?

SUPER-UNLI 25 subscription will expire after 1 day or 24 hours upon activation. For example: Your registration starts at 8:00am today, it will end at 7:59am of tomorrow
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10. Do I need to use a prefix (or number before the mobile number (e.g. 23891xxxxxxxx) when calling using the SUPER-UNLI 25 promo?

No, you do not need to use a prefix to be able to make unlimited calls courtesy of your SUPER-UNLI subscription. However, just in case you used the prefix 238 before dialing the number you are calling, you will still be able to make the call for free as long as you are subscribed to SUPER-UNLI.
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11. What will happen to my call if I use 238 prefix in calling a Globe or TM number but I am not registered to Tattoo SUPER-UNLI 25?

Calls using 238 prefix will not be connected. Calls using the prefix 238 will only be connected if the subscriber has used it while registered to SUPER-UNLI. However, the use of this prefix is not anymore required to be able to make free, unlimited calls while subscribed to SUPER-UNLI.
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12. Why did you remove the use of the 238 prefix for calls made under SUPER-UNLI?

When subscribed under SUPER-UNLI, you no longer need to use the 238 prefix to be able to make free, unlimited calls. Globe always seeks to make the user experience better, and part of this is making things easy for its valued subscribers. So now, you no longer have to remember to use the prefix to make unlimited free calls while subscribed to SUPER-UNLI.
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13. How much will I be charged if I made calls to other networks?

Your calls made to other networks still cost P7.50 per minute.
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14. Are conference calls part of SUPER-UNLI 25?

Yes, you may make conference calls for free if you are subscribed to SUPER-UNLI 25 and you are the call initiator.
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15. Are local video calls part of SUPER-UNLI 25?

No, local video calls are not part of the unlimited calls when subscribed to SUPER-UNLI 25. Video calls will be charged the normal rate for Video Calls while subscribers are on SUPER-UNLI 25.
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16. How do I avail of the unlimited texting?

Upon successful registration to SUPER-UNLI 25, all SMS to Tattoo, Globe Prepaid, Globe Postpaid or TM within 1 day or 24 hours will be free of charge. To register to SUPER-UNLI, text SUPER25 to 8888.
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17. I still have free SMS in my account. What will happen to my FREE SMS once I subscribe to SUPER-UNLI 25?

For Prepaid subscribers subscribing to SUPER-UNLI 25, any FREE SMS in your account will be used should you text subscribers from OTHER NETWORKS. SUPER-UNLI 25 will cover your Globe to Globe and Globe to TM text messages.
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18. How much will I be charged if I made texts to other networks?

If you no longer have FREE SMS in your account, your texts to other networks will cost P1.00 per text.
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19. How can I check if my SUPER-UNLI 25 subscription is still active?

To check if your SUPER-UNLI 25 subscription is still active, just text SUPER BAL to 8888 for FREE. You will receive a message confirming the status of your subscription and when it will expire.
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20. What should I text if I want to unsubscribe from the promo?

Just text SUPER <space> OFF to 8888 for free. In case you unsubscribe from the service before your SUPER-UNLI subscription expires, Globe will no longer refund the registration fee that was charged to your account.
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21. What do I text if I want to know more about the promo?

Just text SUPER <space> HELP to 8888. This is free of charge.
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22. What do I text if I want to know the areas qualified to avail of the promo?

Just text SUPER25AREAS to 8888. This is free of charge and will provide you the full listing of provinces.
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23. Can I avail of this promo while roaming?

The promo is only applicable to calls and texts made within the country and does not apply when you are using the international roaming service. All calls and texts made while roaming or outside the country will be charged the applicable roaming rates.
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24. What will happen if subscriber is already in the Philippines and the roaming feature is still active?

Subscriber may register to SUPER-UNLI 25 as long as he or she is within the Philippines and may enjoy the service as long as he or she is within the Philippines.
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25. What will happen if the subscriber has an active SUPER-UNLI 25 subscription, then activates their roaming?

Roaming activation will be successful even if a subscriber is subscribed to SUPER-UNLI 25. SUPER-UNLI 25 will not be deactivated automatically after Roaming has been activated but the subscriber may not use the promo while Roaming. Roaming rates will supersede SUPER-UNLI 25 Zero Rate when the roamer is outside the Philippines. SUPER-UNLI 25 will be deactivated by Application Server as scheduled.
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26. What will happen to my SUPER-UNLI 25 subscription if I change my SIM or change my number?

Prepaid subscribers: Your SUPER-UNLI 25 subscription will continue even if you change your SIM card as long as you retain your mobile number. If you change your SIM and number as well, your subscription to SUPER-UNLI 25 will not be transferred thus, you will need to register again.
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27. Can I avail of SUPER-UNLI 25 while I’m subscribed to DUO service?

Yes, you can still register to Tattoo SUPER-UNLI 25 while subscribed to DUO and enjoy the unlimited calls and text to any Tattoo, Globe Prepaid, Globe Postpaid or TM subscriber for 1 day.
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28. Can I avail other promos while I am subscribed to SUPER-UNLI 25?

You can avail of the call promos lTawag236, Sakto Calls, Duo and P10/3mins even while you’re registered to Tattoo SUPER-UNLI but these calls will be charged on top of your SUPER-UNLI subscription depending on the promo rate. You just have to use the correct calling syntax for the promo you want to use.

You may not avail of SUPERDUO and SUPER UNLI 150 while registered to SUPER-UNLI 25.

You may also not avail of SMS promos such as Sulitxt and Unlitxt (all day, daytime and nighttime), and TXTOTHERS while registered to SUPER-UNLI 25.
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29. Can I register to SUPER-UNLI 150 while on SUPER-UNLI 25?

No, you cannot register to SUPER-UNLI 150 while on SUPER-UNLI 25. Once your SUPER-UNLI 25 expires, you can register to SUPER-UNLI 150.
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30. Can I register to SUPER-UNLI 25 while my previous registrations to other promos are still active?

You may register to SUPER-UNLI 25 while you are registered to Duo. However if you have an active registration to Sulitxt, Unlitxt, Text Others, SUPER-UNLI 150 and SUPERDUO, you may not register to SUPER-UNLI 25. You have to wait for your subscription to expire before you can register again.
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31. I'm registered to Immortaltxt and then I register to SUPER-UNLI 25. Will my Immortaltxt be used up only after my SUPER-UNLI 25 texts?

Yes, your texts from Immortaltxt will only be used after your SUPER-UNLI 25 registration expires.
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32. What would happen if there is network congestion due to the registration traffic of SUPER-UNLI 25 subscribers?

In case there is network congestion, the system would not allow successful registration of subscription requests that will be sent to 8888. In case this happens, front-liners should be prepared to address subscriber complaints.

Spiel: If sub wants to register to SUPER-UNLI 25:
Ma’am / Sir, due to system limitations, SUPER-UNLI 25 is not available at this moment. We are working to address this network concern so you may able to access and register to this offer.
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33. Why was my call terminated? (reactive spiel)

We apologize that your call was cut short. As part of our means to fully optimize network capacity and to maintain the quality of our services, Globe created calling parameters for our SUPER-UNLI 25 service which may have resulted in your call to be abruptly interrupted. However, I assure you that as long as you are registered to Tattoo SUPER-UNLI 25 you can make as many Globe to Globe/TM calls as possible within your subscription period.
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1. What is Facebook?

Facebook is a social networking website that allows users to add friends and send them messages, as well as update their personal profiles to notify friends about themselves. Additionally, users can also join networks organized by workplace, school, or college.
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2. What is Globe’s Facebook Mobile SMS service?

Globe Facebook Mobile SMS is a service that allows you to send and receive updates, as well as perform various activities via SMS, that is reflected on your Facebook account on the WEB.
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3. Who is eligible for Globe Facebook SMS?

All Globe Postpaid, Globe Prepaid, Globe Tattoo Prepaid and TM subscribers are eligible for this service.
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4. How do I subscribe to Globe Facebook SMS service?

You can subscribe to the service via SMS and WEB.

To subscribe via SMS: 1. Using your mobile phone, text F to 2933 for FREE.
2. You will receive a SMS containing a confirmation code
3. Log on to www.facebook.com
4. Click on Account
5. Click on Account Settings
6. Click on Mobile
7. Click on "Already receive a mobile confirmation code?"
8. Enter the Confirmation code then click on Confirm


To subscribe via WEB: 1. Log on to www.facebook.com
2. Click on Account
3. Click on Account Settings
4. Click on Mobile
5. Click on "Register for Facebook Text Messages"
6. On the pop up window, select Philippines as your country and GLOBE as your mobile service provider
7. Using your mobile phone, text F to 2933. Then click on Next.
8. You will receive a SMS containing a confirmation code. Enter the code in the text box then click on Confirm.
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5. Do I need to own a Facebook ID to use this service?

Yes, you need to sign up for a Facebook account to subscribe and use this service.
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6. What is a Facebook ID and how do I apply for it?

A Facebook ID is used to access Facebook. You can register for free at http://www.facebook.com via a PC.
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7. How much do I need to pay for this service?

Receiving Facebook notifications is FREE.
Ala Carte Mode: P1 per Facebook post sent, free to receive Facebook notifications Subscription service: P5 per day for 10 Facebook posts, free to receive Facebook notifications. The Facebook Mobile subscription service is auto-renewed daily. You will be charged P1 after exceeded 10 Facebook posts.
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8. When can I use this service?

You can use this service when you account is active. For prepaid, this means your credit has not expired. For postpaid, your account is active if it is not barred or suspended.
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9. How do I terminate this service?

To unsubscribe, SMS OFF ALL to 2933. There will be a confirmation SMS sent to you.
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10. What will happen if my phone is barred when Globe attempts to charge for the recurring daily fee?

Globe will keep trying as per terms and conditions from the Content Provider.
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11. What is the characters limit when posting a status update?

You are allowed to post messages up to 160 characters.
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12. What will happen if I lose/change my mobile number to another Globe number?

You will need to subscribe again with your new number. This will be treated as a new subscription.
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13. Can I change my subscription to another Facebook account?

Yes, you need to request a new Facebook confirmation code. Then, key in the confirmation code in your new Facebook account.
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14. What happens if I change my Facebook password on Facebook WEB?

This doesn't affect or change anything to your Facebook SMS subscription.
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15. Can I limit the amount and/or set the time of mobile alerts that I receive every day?

Yes, you can manage your mobile alerts on your Facebook Account. Go to Account > Account Setting > Mobile.
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16. Will l still receive mobile alerts after I terminate this service?

Yes, you will still be receiving mobile alerts until the subscription expiry date.
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17. Can l post status updates after I terminate the service?

Yes, you can post until the subscription expiry date.
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18. What will happen if my friend's status update is more than 160 characters?

The message will be truncated to 160 characters.
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19. What if I lose my confirmation code?

You can always request for a new confirmation code. However, you need to key in your newly requested confirmation code in your Facebook account for it to take effect.

To request for a new confirmation code, type F and send to 2933.
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20. I subscribe to Mark's alerts via SMS. Mark posts a status update. Carlo, Dianne, and Ana comment on the status update post by Mark. Will I receive SMS alerts from Carlo, Dianne and Ana in this scenario?

No, You will only receive SMS alerts from B.
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21. Does Facebook SMS support number and symbols?

Facebook SMS supports numbers and standard symbols. Currently, only ` is not supported. It will be replaced with a question mark (?).
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22. Where can I find more information on privacy issues I might have?

You can find more information on our privacy policy here (http://www.facebook.com/terms.php?ref=pf).
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23. Keywords

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1. How much is the Globe Tattoo SIM and what are the special features that come with it?

Available for only P40, the Globe Tattoo 32K SIM is a prepaid SIM that you can use for both your Globe prepaid mobile phone and Globe Broadband Tattoo Internet stick. Whether through mobile or your internet stick, Globe Tattoo has the perfect browsing plan for you:
   • For surfing and media downloading, use Time-Based browsing at P5 for 15 minutes
   • For quick email and info checks, use Per-KB charging at 15 centavos per KB
Internet usage via your Globe Tattoo SIM by default is TIME-BASED. To check your default browsing, text STATUS to 1111. To switch to Per-KB browsing, text KB to 1111.
Every Globe Tattoo SIM is also pre-loaded with 25 free texts to all networks.
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2. I have a Globe Prepaid SIM (Starter, Affinity or OFW SIM). Does this mean I need to change my SIM to avail of Globe Tattoo offers?

No. You do not need to change your SIM to avail of new offers such as ImmortalTxt 10. All existing Globe prepaid call and text offers are also available to Globe Tattoo prepaid mobile SIM owners.
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3. What is the difference between my regular Globe Prepaid SIM and the new Globe Tattoo SIM?

The Globe Tattoo SIM is the first prepaid SIM that comes in a variety of exciting designs and can be used for both the mobile phone and internet. SIM services and menu for all Globe Prepaid 32K SIMs, including the Globe Tattoo SIM, are the same.
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4. Do the same text and call rates (Globe-to-Globe and Globe-to-other networks) apply when you use a Globe Tattoo SIM?

Yes, the same intra and inter rates apply. All Globe prepaid mobile promo offers also apply to Globe Tattoo mobile subscribers.
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5. What is the difference between my Globe Broadband Tattoo SIM and the new Globe Tattoo SIM?

Your Globe Tattoo SIM can also be used for your Globe Broadband Tattoo Internet stick. There are two ways to browse using your Globe Tattoo SIM. If you want to browse via mobile, use your myGlobe link. If you want to browse via your Tattoo internet stick, you need to transfer your Globe Tattoo SIM from your cellphone and insert it in your Tattoo internet stick. Whether through mobile or your internet stick, Globe Tattoo has the perfect browsing plan for you:
   • For surfing and media downloading, use Time-Based browsing at P5 for 15 minutes
   • For quick email and info checks, use Per-KB charging at 15 centavos Per-KB
Internet usage via your Globe Tattoo SIM by default is TIME-BASED. To check your default browsing, text STATUS to 1111. To switch to Per-KB browsing, text KB to 1111.
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1.   What is IMMORTALTXT?

IMMORTALTXT is an offer that will give Globe Tattoo and Globe Prepaid subscribers the following for only P20:
   • 75 texts to Globe/TM
   • 10 texts to other networks

NO EXPIRY!*

You just need to maintain P5 balance to continue to use the service.
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2.   Why is it only available for a limited time only?

IMMORTALTXT20 is only a promo that is why it is available only for a specified period. In the meantime, you can continue to enjoy IMMORTALTXT20 during the promo period.
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3.   Is IMMORTALTXT10 still available?

No, IMMORTALTXT10 is no longer available. You can try the new and improved IMMORTALTXT 20. For only P20, get 75 texts to Globe/TM and 10 texts to other networks, NO EXPIRY!
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4.   Why did you increase price from P10 to P20?

The price of IMMORTALTXT has increased from P10 to P20 because of the new and improved components of the promo – it now has 75 texts to Globe/TM and 10 texts to other networks, NO EXPIRY! Try it now, just text IMMORTAL20 to 8888 to register.
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5.   How can I register to IMMORTALTXT?

You can register by texting IMMORTAL20 to 8888. You will receive a confirmation message once you are registered. PhP20 will be deducted from your load upon SMS confirmation.

The confirmation message will be:

"You can now use new IMMORTALTXT! Enjoy 75 texts to Globe/TM plus 10 texts to other networks, NO EXPIRY! Must maintain P5 to use the service. To check the status of ur IMMORTALTXT, txt IMMORTAL<space>BAL to 8888. DTI#xxxxs10, promo til xx/xx.."
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6.   How long will the service be valid?

The IMMORTALTXT service has no expiry! You just have to maintain P5 balance to continue using the service until you have fully consumed the 75 text messages to Globe/TM and 10 text messages to other networks.
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7.   Will the NO EXPIRY apply to my SIM when I register to IMMORTALTXT?

No, the NO EXPIRY will not apply to your SIM. You will still need to load to maintain your SIM’s validity.
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8.   Is IMMORTALTXT available to existing Globe Prepaid subscribers?

Yes, IMMORTALTXT is available to existing Globe Prepaid subscribers and Globe Tattoo subscribers.
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9.   Is IMMORTALTXT available to Globe Postpaid subscribers?

No, IMMORTALTXT is only for Globe Tattoo and Globe Prepaid subscribers. Postpaid subscribers who try to register to the service will not be charged for the transaction.
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10. Is IMMORTALTXT available to TM also?

No, IMMORTALTXT is only for Globe Tattoo and Globe Prepaid subscribers. TM subscribers who try to register to the service will not be charged for the transaction.
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11. Is IMMORTALTXT applicable to Globe Tattoo and Globe Prepaid subscribers on Roaming?

No, IMMORTALTXT is not applicable to Globe Tattoo and Globe Prepaid subscribers when roaming. Regular roaming charges will apply for any transactions made.
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12. What should be my prepaid minimum balance to subscribe to the IMMORTALTXT service?

The required minimum balance to register to IMMORTALTXT is P20. You will need to maintain at least P5 to continue to enjoy using the service.

Note: P5 minimum balance should be maintained in order to continuously enjoy the no-expiry text messages to Globe/TM and to other networks. Should you be registered but have used up your load due to texts on top of the IMMORTALTXT allocation, you will not be able to use you IMMORTALTXT until you reload at least P5 in your account.
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13. How will I know that my IMMORTALTXT subscription has expired?

Your IMMORTALTXT subscription will not expire as long as your SIM is still active. The subscription will remain valid until you have fully consumed your text messages.
You may also text IMMORTAL BAL to 8888 to request for a status update of your subscription. You will receive a reply message that will indicate the following:
   • Number of texts to Globe/TM left in the subscription
   • Number of texts to other networks left in the subscription. The remaining FREE SMS in the account will be added to the free texts to other networks and will be included in the reply message.

You will not be charged for the balance inquiry.

Sample reply message:
"You have remaining XX texts to Globe/TM and XX texts to other networks. Your texts to other networks have been added to your account's free texts."
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14. What are other important keywords to remember?

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15. What will happen if I text IMMORTAL STOP to 8888?

You will receive an SMS saying that this transaction is not allowed. You can continue to enjoy your remaining NO EXPIRY texts.
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16. I still have free SMS in my account. What will happen to my FREE SMS once I subscribe to IMMORTALTXT?

The 10 texts to other networks from IMMORTALTXT will be added to the free SMS in your account.
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17. Can I register to IMMORTALTXT while still registered to another IMMORTALTXT subscription?

Yes, you can still register to IMMORTALTXT while still registered to another IMMORTALTXT subscription. Your no expiry texts will be accumulated.
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18. Is there a limit on the number of SMS messages that I can accumulate?

Yes, you can only accumulate up to 40,000 free SMS and no expiry inter SMS and 10,000 no expiry SMS to Globe/TM. This includes the IMMORTALTXT SMS, as well as other free SMS.
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19. What will happen when I check my free SMS account balance via 222?

When you check your balance via 222, you will receive a reply message that will indicate the number of free SMS left in your account. This number includes the free SMS from the account plus the number of texts to other networks left in your IMMORTALTXT subscription.

You will not be charged for the balance inquiry.
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CO-EXISTENCE SCENARIOS


I am currently registered to IMMORTALTXT, can I register to other Globe text, voice or combo offers?


I am currently registered to IMMORTALTXT, can I buy other Globe text, voice or combo offers via LOAD?


I am currently registered to other Globe promos, can I still register to IMMORTALTXT?


The promo I purchased via LOAD is still active, can I still register to IMMORTALTXT?

1. What is the SUPER-UNLI promo?

Globe SUPER-UNLI is an unlimited call and text offer.  Now you can make unlimited calls and texts to any Globe or TM number for 5 days for P150. Unlimited calls do not include calls to other networks(Smart, Sun, Red), landline numbers, and IDD calls.
Promo runs from July 17-August 16, 2010. (Per DTI NCR Permit No. 4670, Series of 2010). Promo is available nationwide.
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2. Who can avail of the new Globe SUPER-UNLI promo?

This may be availed of by Globe prepaid, Globe Tattoo,  and Globe postpaid subscribers only. If you are a TM subscriber, you can avail of TM ASTIGUNLI.
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3. Is the service available nationwide?

Yes, registration is available anywhere in the country, and once registered, you can make unlimited calls and texts to any Globe or TM number anywhere in the country.
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4. How do subscribers avail of the promo?

For prepaid subscribers - A minimum of P151 load is required for you to register to Globe SUPER-UNLI. Just text SUPER150 to 8888 to register and enjoy unlimited calling and texting for 5 days.  For Unlimited calls, simply dial the number of the Globe / TM subscriber you are calling (eg 0917xxxxxxx).
You will receive a confirmation message to inform you that you have successfully registered to SUPER-UNLI.
Upon successful registration, P150 will automatically be deducted from prepaid subscriber’s load.  For postpaid subscribers, P150 will be charged on top of your G-Plan / G-Flex monthly plan.
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5. Can I avail of the SUPER-UNLI promo through retailers via load?

No, you may not avail of the promo via Globe load retailers. You can only subscribe to the promo by texting SUPER150 to 8888. 
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6. After I register, how will I know if my Globe SUPER-UNLI is already active?

Within 1 hour from registration, you will receive a confirmation message from Globe which will let you know that you can start using Globe SUPER-UNLI.   
Reply message:
For Postpaid: You can now use GLOBE SUPER-UNLI! Enjoy unlimited Globe-Globe/TM calls and text for 5days! Registration fee is charged on top of your subcription plan. To enjoy unlimited calls, just dial 0 plus the 10-digit Globe/TM#. Ex. 0917xxxxxxx. All text msgs to Globe/TM w/in 5 days after registration are free. To check status, text SUPER BAL. To stop, text SUPER OFF. Send to 8888 for free. Promo is until 08/16/2010. DTI4670S10.


For Prepaid:
Maari mo nang magamit ang Globe SUPER-UNLI! Enjoy unlimited Globe-Globe/TM calls and text for 5 days! Unlimited texts to Globe / TM until xx/xx/xx. For unlimited calls until xx/xx/xx, just dial the Globe / TM no. ur calling (eg 238917xxxxxxx). Maintain P1 in ur account upang patuloy na makapag-SUPER-UNLI.  Promo is until 08/16/2010. DTI  4670.
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7. Do I need to use a prefix (or number before the mobile number (e.g 23891xxxxxxxx) when calling using the SUPER-UNLI promo?

For pre-paid and postpaid subscribers, after the successful registration, you do not need to change the 0 at the start of the number you are calling to 238 to avail of the free or unlimited calls. (e.g 091xxxxxxxx).
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8. How do I avail of the unlimited texting?

Upon successful registration to Super-Unli, all SMS to Globe / TM within 5 days or 120 hours will be free of charge.  To register for Super-Unli, text SUPER150 to 8888
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9. How much will I be charged if I made calls to other networks?

For prepaid subscribers, calls made to other networks still cost P7.50 per minute. For postpaid subscribers, it would depend on the rates of your particular plan.
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10. How much will I be charged if I made texts to other networks?

For prepaid subscribers, texts to other networks still cost P1.00 per text. For postpaid subscribers, it would depend on the rates of your particular plan. 
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11. Can I avail of this promo while roaming?

The promo is only applicable to calls and texts made within the country and does not apply when you are using the international roaming service. All calls and texts made while roaming or outside the country will be charged the applicable roaming rates.
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12. What will happen if subscriber is still in the Philippines and the roaming feature is still active?

Subscriber may register to SUPER-UNLI as long as he or she is within the Philippines and may enjoy the service as long as he or she is within the Philippines.
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13. What will happen if the subscriber has an active SUPER-UNLI subscription, then activates their roaming?

Roaming activation will be successful even if a subscriber is subscribed to SUPER-UNLI.SUPER-UNLI will notbe deactivated automatically after Roaming has been activated but the subscriber may not use the promo while Roaming. Roaming rates will supersede SUPER-UNLI Zero Rate when the roamer is outside the Philippines. SUPER-UNLI will be deactivated by Application Server as scheduled.
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14. How much prepaid balance should I maintain in order to enjoy my SUPER-UNLI promo?

SUPER-UNLI subscription will expire after 5 days or 120 hours upon activation.
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15. When will my SUPER-UNLI subscription expire?

No, you may not avail of the promo via Globe load retailers. You can only subscribe to the promo by texting SUPER150 to 8888.
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16. How can I check if my SUPER-UNLI subscription is still active?

To check if your SUPER-UNLI subscription is still active, just text SUPER<space> BAL to 8888 for FREE. You will receive a message confirming the status of your subscription and when it will expire.
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17. What do I text if I want to know more about the promo?

Just text SUPER<space>HELP to 8888. This is free of charge.
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18. What should I text if I want to unsubscribe from the promo?

Just text SUPER<space>OFF to 8888 for free. In case you unsubscribe from the service before your SUPER-UNLI subscription expires, Globe may no longer refund the registration fee that was charged to your account.
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19. What will happen to my SUPER-UNLI subscription if I change my SIM or change my number?

Prepaid subscribers: Your SUPER-UNLI subscription will continue even if you change your SIM card as long as you retain your mobile number. If you change your SIM and number as well, your subscription to SUPER-UNLI will not be transferred thus, you will need to register again.
Postpaid subscribers: Any modification in your account will not deactivate your SUPER-UNLI subscription. Change of plan, SIM or change of number does not affect a postpaid subscriber’s subscription to promos, thus your subscription to SUPER-UNLI will continue.
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20. Can I avail of SUPER-UNLI while I’m subscribed to DUO service?

Yes, you can still register to Globe SUPER-UNLI while subscribed to DUO and enjoy the unlimited calls and text to any Globe or TM subscribers for 5 days. 
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21. Can I avail other promos while I am subscribed to SUPER-UNLI?

Yes, you can avail other Call promos like Tawag236, Sakto Calls, Duo and P10/3mins even if you’re registered to Globe SUPER-UNLI but these calls will be charged on top of your SUPER-UNLI subscription depending on the promo rate. You just have to use the correct calling syntax for the promo you want to use. However while registered to SUPER-UNLI you cannot avail of SUPERDUO.
While registered to SUPER-UNLI you may not avail of SMS promos such as Everybodytxt, Sulitxt and Unlitxt (all day, daytime and nighttime), and TEXTOTHERS but you may avail of Immortaltxt.

22. Are local video calls part of SUPER-UNLI?

No, local video calls are not part of the unlimited calls when subscribed to SUPER-UNLI. Video calls will be charged the normal rate for Video Calls while subscribers are on SUPER-UNLI.
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23. I still have free SMS in my account. What will happen to my FREE SMS once I subscribe to SUPER-UNLI?

For Prepaid subscribers subscribing to SUPER-UNLI, any FREE SMS in your account will be used should you text subscribers of OTHER NETWORKS. SUPER-UNLI will cover your Globe to Globe and Globe to TM text messages.
For Postpaid subscribers any FREE SMS from your plan will be consumed after the expiration of SUPER-UNLI.
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24. I’m registered to Immortaltxt and then I register to SUPER-UNLI. Will my Immortaltxt be used up only after my SUPER-UNLI txts?

Yes, your texts from Immortaltxt will only be used after your SUPER-UNLI registration expires.
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1. What is the new Free Unlitxt All-Day promo of Globe Tattoo Broadband?

Globe Tattoo Broadband’s new promo gives away Free Unlitxt All-Day when you load at least P30 to your Globe Tattoo USB stick via GLOBE AUTO LOAD MAX and use it for browsing the Internet within a day.

The minimum P30 Tattoo Load requirement is one-time and is NOT cumulative.
For example:
Scenario 1: I loaded P30 via Globe Auto Load Max and used it for browsing the Internet in a day. I will therefore, get Free Unlitxt All-Day.
Scenario 2: I loaded P100 via GLOBE AUTO LOAD MAX and used it for browsing the Internet. I will therefore, get Free Unlitxt All-Day. I will get the Free Unlitxt All-Day ONLY ONCE even if I loaded more than P30 via GLOBE AUTO LOAD MAX in a day.
Scenario 3: I loaded P10 via GLOBE AUTO LOAD MAX at 8am and used it for browsing the Internet. I loaded another P20 at 10 am via GLOBE AUTO LOAD MAX and used it for browsing the Internet. Even if I have loaded a total of P30 via GLOBE AUTO LOAD MAX in a day, I will not receive Free Unlitxt All-Day. This is because my P30 load via GLOBE AUTO LOAD MAX is not one-time but is cumulative in a day.
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2. Where is this promo available?

This offer is available nationwide.
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3. What is the promo duration?

Promo is valid from October 12 – November 15, 2009.
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4. Who are qualified to avail of the promo offer?

All active Globe Tattoo Broadband Prepaid subscribers nationwide. This includes users of the old Visibility.

We have whitelisted in our System all Globe Tattoo Broadband Prepaid and All Globe Broadband Visibility Prepaid active subscribers. All of them are eligible to avail of the promotion for as long as they are active subscribers.

This promo excludes all Postpaid subscribers of Globe Tattoo Broadband and Globe Broadband Visibility, regardless of the Plan.
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5. How much do I need to consume to get my Free Unlitxt All-Day?

Qualified subscribers will get their Free Unlitxt All-day within 2 hours upon loading at least P30 to their Globe Tattoo Broadband prepaid account.

There is no minimum surfing requirement for qualified subscribers to get their Free Unlitxt All-day.

However, we must encourage our subscribers to use up their load for surfing so that they can load again the following day and continue to enjoy Unlitxt All-day from their PC.
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6. How come I received my Free Unlitxt even if I wasn’t able to use my load to surf the Internet?

Your Free Unlixt All-day is granted to you within 2 hours after loading your Globe Tattoo Broadband. Hence, you received your Free Unlitxt All-day even if have not started using your load to surf the Internet.

We encourage you to use up your load for surfing the Internet so that you can load again the following day and continue to enjoy Unlitxt All-day from your PC.
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7. Will I get free Unlitxt All-Day if I load P30 worth of call or text promo from an GLOBE AUTO LOAD MAX retailer?

No, only regular load will be qualified for this promo.
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8. I am a Globe Tattoo Prepaid Subscriber. How come I am not included in the Free Unlitxt All-Day promo?

Only qualified Globe Tattoo Broadband prepaid subscribers are qualified for the Free Unlitxt All-day promo. If you did not get your Free Unlitxt All-day upon loading P30 to your Globe Tattoo Broadband prepaid SIM, please check if you are already enrolled to an Unlitxt Promo during the day. If you are, you are automatically not qualified for another Free Unlitxt All-day during the same day.

Please check as well if you are truly part of the Globe Tattoo Broadband prepaid subscriber base. Globe Tattoo Broadband prepaid base include the following:

• Former Globe Broadband Visibility Prepaid subscribers
• Globe Tattoo Broadband prepaid subscribers; that is, holders of prepaid SIMs that came with the Globe Tattoo Broadband prepaid kit.
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9. How can I avail of Globe Tattoo Broadband Free Unlitxt All-Day promo?

It is easy to avail of this promo. Just load your Globe Tattoo Broadband prepaid SIM with at least P30 and use it to surf the Internet.

Within 2 hours upon loading your Globe Tattoo Broadband SIM, you will receive your Free Unlitxt All-day from Globe.
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10. If I loaded my Globe Tattoo Broadband SIM with at least P30 via other loading channels other than GLOBE AUTO LOAD MAX, will I qualify for the Free Unlitxt All-Day?

No, you will not qualify for the Free Unlitxt All-Day Promo of Globe Tattoo Broadband if you loaded your Globe Tattoo Broadband SIM via non-GLOBE AUTO LOAD MAX channels.

The Free Unlitxt All-Day promo is valid only for load of at least P30 in a day via GLOBE AUTO LOAD MAX. Other loading channels such as Share-A-Load, Call, Text and Internet Cards, etc. are not qualified in the promo.
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11. Who are qualified to avail of this Free Unlitxt All-Day promo of Globe Tattoo Broadband?

Only Globe Tattoo Broadband prepaid subscribers are qualified in this promo. Unqualified subscribers include but are not limited to:

• Globe Tattoo Broadband postpaid subscribers
• Globe Tattoo mobile subscribers
• Globe Postpaid mobile subscribers
• All TM mobile subscribers
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12. How will I know if I am qualified for the Free Unlitxt All-Day Promo?

If you are a holder of a Globe Tattoo Broadband USB stick with Globe Tattoo SIM, you are automatically qualified in the promo.

Upon purchase, all Globe Tattoo Broadband prepaid kit comes with a Globe Tattoo Prepaid SIM. Only those Globe Tattoo Prepaid SIMs that came with the Globe Tattoo Broadband prepaid kit are qualified for the Free Unlitxt All-Day promo.
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13. What is the validity of my Free Unlitxt All-Day?

Your Free Unlitxt All-Day is valid for 24 hours from the time of activation.

Scenario: I loaded my Globe Tattoo Broadband USB stick with P30 via GLOBE AUTO LOAD MAX and used the load to surf the Internet at 10:00 a.m. I received my Free Unlitxt All-Day with notification at 11:15 a.m. on the same day. My Free Unlitxt All-Day will expire on 11:15 a.m. on the following day.
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14. When will I receive my Free Unlitxt All-Day?

You will receive your Free Unlitxt All-Day within 2 hours after you have loaded your Globe Tattoo Broadband SIM with P30 via GLOBE AUTO LOAD MAX and used it for browsing the Internet.

Scenario: I loaded my Globe Tattoo Broadband USB stick with P30 via GLOBE AUTO LOAD MAX and used the load to surf the Internet at 10:00 a.m. I will receive my Free Unlitxt All-Day between 10:01 a.m. and 12:01 p.m.
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15. Will I receive notification for my Free Unlitxt All-Day?

Yes, you will receive an SMS notification for the Free Unlitxt All-Day that you will receive. Below is the standard SMS notification:

You’ve been tattooed! U can now use UNLITXT All-Day frm ur Globe Tattoo Broadband, the #1 fastest growing prepaid broadband. Send unlimited txt frm ur computer to Globe/TM numbers for FREE all day, just maintain P1 bal! To know how many hrs u have left in ur free UNLITXT All-Day, txt STATUS to 8888, P1/txt. Keep loadng n using ur Globe Tattoo Broadband n keep rcvng UNLITXT All-Day. Visit www.globe.com.ph/tattoo for details. Promo til 11/15/09 DTI5169.
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16. What if my Globe Tattoo Broadband USB stick is not plugged in to my computer at the time that I receive my Free Unlitxt All-Day? Will I still receive the notification? When? Will I still receive my Free Unlitxt All-Day?

If you have disconnected your Globe Tattoo Broadband USB modem from your computer by the time that Globe sends you the Free Unlitxt All-Day, you will still receive your Free Unlitxt All-Day. However, you may no longer receive your SMS Notification.
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17. What if I already have Unlitxt in my account at the time that I loaded my Globe Tattoo Broadband SIM with P30 via GLOBE AUTO LOAD MAX and surfed the Internet? Will I still receive my Free Unlitxt All-Day?

No, you will not receive Free Unlitxt All-Day if you already have Unlitxt loaded in your Globe Tattoo Broadband SIM at the time that you loaded P30 via GLOBE AUTO LOAD MAX and used it to surf the Internet.

The Free Unlitxt All-Day offer is valid only for subscribers who have no existing Unlitxt (any variant: Unli All Day, Unli Night, Unli Day, Super Unli, etc.) loaded in his account at the time that he loaded his SIM with P30 via GLOBE AUTO LOAD MAX and used it to surf the Internet.
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18. Is this Free Unlitxt All-Day promo of Globe Tattoo Broadband open to all Globe Tattoo Broadband prepaid subscribers nationwide?

Yes, the Free Unlitxt All-Day promo of Globe Tattoo is valid to all Globe Tattoo Broadband subscribers nationwide.
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1. What is Globe Tattoo Immortal Load?

Globe Tattoo Immortal Load: the first load with no expiry via GCASH! It’s Immortal so it never expires. You can use it to purchase load whenever you need it. Use it anytime, anywhere!
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2. How can I get Globe Immortal Load?

To Avail of IMMORTAL LOAD:
Step 1: Register to GCASH
• Text "REG < space > 4-digit PIN/mother’s maiden name/first name/last name/address
Ex: "REG 1234/Garcia/Dennis/Lim/143 Pilar Road, Las Pinas City" • Send to 2882
• Must maintain a min. P2.50 load to register
*** PIN or Personal Identification Number is a secret numeric password provided by you. This authenticates you to the system. * Existing GCASH subscribers do not need to register again. Simply proceed to Step 2.
Step 2: Convert cash to GCASH at any of the following partners
• Globe Business Centers
• Globelines Payment Centers
• SM Department Stores
• Selected Tambunting Pawnshops
• Selected Villarica Pawnshops
• BPI Mobile Banking
• Selected Rural Banks
Once you convert your cash to GCASH, your SIM will then be loaded with GCASH and this will be your IMMORTAL LOAD with NO EXPIRY! Use Immortal Load to buy call/text and internet load for yourself and others anytime.
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3. How do I use Globe Immortal Load?

To use your Immortal Load:
• Convert GCASH to Prepaid Load for yourself: Text LOAD < space > Amount < space > 4-digit PIN.
Ex: "LOAD 300 2009". Send to 2882
• Convert GCASH to Prepaid Load for others: Text LOAD < space > Amount < space > 4-digit PIN.
Ex: ":LOAD 300 2009". Send to 2882 + 10-digit cellphone number of the recipient
Ex: Send to "28829175888888"
• Converting GCASH to Load will require a P2.50 transaction charge
   • Converting GCASH to Prepaid Load will require a P2.50 transaction charge
   • To offset the P2.50 transaction charge, transaction amount should be at least
P25.00 to get a rebate of P2.50
   • GET A 10% REBATE EVERY TIME YOU CONVERT YOUR GCASH TO LOAD!
The more you use and the bigger your transactions through Immortal Load, the more rebates you earn.
o Ex. Convert P25.00 and get a rebate of P2.50
o Convert P500.00 and get a rebate of P50.00
To buy a call/ text promo
Ex: Buy ImmortalTxt
• To buy ImmortalTxt, text IMMORTAL10 to 8888. Get 50 texts Globe-Globe/Globe-TM and 10 Texts to other networks with NO EXPIRY!
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4. What can I purchase using Globe Immortal Load?

You can use Globe Immortal Load to purchase Text, Call or Internet load for yourself and for others.
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5. How long does this Globe Immortal Load last? How long before it expires?

It’s Immortal so it never expires.
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6. How much is the Globe Immortal Load? Or is this service free?

The service is for free, there is however a P2.50 transaction charge when converting GCASH to load but every transaction gets a 10% REBATE via GCASH Credits. Transacting at P25.00 will offset the transaction charge of P2.50
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7. How do I send Immortal Load to a Globe subscriber?

A. Through Authorized GCASH outlets
1. Just go to any Globe Business Center or an authorized GCASH Outlet that accepts
cash-in transactions. 2. Fill out a GCASH Form.
3. Please present a Valid I.D.
4. Pay the processing fee. There is no processing fee for Globe Business Centers. For other GCASH Outlets, a flat fee of Php10.00 for any transaction below Php1,000. For transactions above Php1,000 the fee is 1% of the amount. Example: Php10.00 for Php1,000 amount
5. Frontliner will send the G-Cash to your beneficiary and give you an Acknowledgement Receipt (A.R.) of the transfer and an Official Receipt (O.R) of the processing fee. Once you send GCASH, your beneficiaries’ SIM will then be loaded and this will be their IMMORTAL LOAD with NO EXPIRY! They can now buy call/text and internet load for themselves and others anytime.
B. Phone to phone sending
As long as you have GCASH in your cellphone, just send the following message: [amount] < space > [4-digit PIN] and send to 2882+[10-digit number of recipient] Note: Minimum amount to send GCASH from phone-to-phone is Php 1.00
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8. How do I cash-out my Immortal Load?

Go to a Globe Business Center or any authorized GCASH outlet.
A. Cashing out at a Globe Business Center:
1. Fill out a GCASH form.
2. Present required identification to the frontliner.
3. Pay the processing fee. A flat fee of Php10.00 for any transaction below Php1,000.
For transactions above Php1,000 the fee is 1% of the amount.
Example: Php10.00 for Php1,000 amount 4. Front liner processes the Cash-Out and subscriber shall receive an SMS message.
5. Subscriber confirms cash-out by replying with MPIN.
6. Frontliner will then print an acknowledgement receipt for the cash-out and an O.R. f For the transaction fee.
7. You will then be given the cash.
Note: The cash-out amount will be deducted from your GCASH wallet. You will receive a confirmation message and the remaining G-Cash balance in your wallet.
B. Cashing out at an authorized outlet (mobile phone to mobile phone)
1. Fill out a service form
2. You then present the required identification to the frontliner.
3. Pay the processing fee.
4. Frontliner will show outlet's authorized mobile number to subscriber.
5. Send the following message: amount 4-digit pin and send to 2882 + [10 digit mobile number of authorized outlet] Ex: “1000 1234” and send to "28829175888888"
6. Frontliner will then print an A.R. for the cash-out and an O.R. for the transaction fee.
7. You will then be given the cash.
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9. What will happen to my Immortal Load if my SIM card expires?

Immortal Load or GCASH will not expire even if your SIM expires. Call 2882 to have your balance transferred to your new SIM. Always remember your 4-digit PIN as this will be required in transactions like these.
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10. What if I send Immortal Load to an expired number? Can my beneficiary get the amount?

Please ensure first that the recipient of your Immortal Load is an active number for GCASH, and please advise your beneficiary to claim the cash promptly.
If you send Immortal Load to an expired number, your beneficiary will have to wait for 7 working days from the date of sending the GCASH before he can go to a Globe Business Center to claim the amount. Your beneficiary will have to be a registered GCASH subscriber and must show a valid I.D.
Can I get back the amount?
You cannot claim back the amount from the cash-in outlet. Your beneficiary will be the one to claim the amount at the Globe Store.
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11. What are the benefits of Globe Immortal Load?

GET A 10% REBATE EVERY TIME YOU CONVERT YOUR GCASH TO LOAD!
The more you use and the bigger your transactions through Immortal Load, the more rebates you earn.
Ex. Convert P25.00 and get a rebate of P2.50
Convert P500.00 and get a rebate of P50.00
It’s so convenient because you can store money in your phone via GCASH and it’s IMMORTAL so it NEVER EXPIRES. You can use it to purchase call/text/internet load and promos whenever you need it.
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12. Is this promo open to all GHP subscribers?

It’s open to all Globe Prepaid Subscribers.
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13. What is the minimum amount to purchase/ avail of this Globe Immortal Load?

There’s no minimum amount.
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14. What is the maintaining balance for this Globe Immortal Load?

No maintaining balance required but there is a P2.50 transaction fee whenever you transact.
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15. How do I find out how much Globe Immortal Load balance I still have?

Call 2882 or Text BAL 4-digit PIN & send to 2882. P1.00 per text
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16. What are the numbers that I need to remember in relation to this Globe Immortal Load?

a) Load Balance - Text BAL < space > 4-digit PIN & send to 2882
b) Registration - Text REG 4-digitPIN/mother’s maiden name/first name/last name/address/telephone. Ex: "REG 1234/Garcia/Dennis/Lom/143 Pilar Road, Las Pinas City/09178667341"
Send to 2882
Must maintain a min. P2.50 load to register
c) Change 4-digit PIN - Text CHG old 4-digit PIN < space > new 4-digit PIN
d) To check Last Transaction - Text TXN < space > 4-digit PIN
e) Suspend Service - Text SUS < space > 4-digit PIN
f) Re-activate Service - Text ACT < space > 4-digit PIN
* Texts to these numbers subject to P1.00 charge
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17. What will happen to my load if my phone/SIM gets lost? Can I still recover my immortal load

Yes, you can still claim your Immortal Load. Report the loss of your phone promptly to the 24-Hour GCASH Hotlines at 739-2882 (Metro Manila), 1-800-8-2882882 (Domestic toll-free number from any Globelines phone) or 2882 (toll-free) from your Globe Handyphone.
Specify you have a GCASH wallet and that you want it blocked. Globe will then block access to the GCASH wallet.
You may then go to any Globe Business Center and present your valid ID and affidavit of loss in order to unblock the access and claim your GCASH.
GCASH 24-Hour HOTLINES:
2882 (toll-free) from your Globe Handyphone or Touch Mobille.
1-800-8-2882882 (toll-free) from any Globelines phone.
739-2882 (Metro Manila) OTHER QUESTIONS ABOUT GCASH
Globelines Payment and Services Centers nationwide also accept GCASH transactions.
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18. Can I transfer my load to another SIM? Can I use immortal load to load others like friends and family?

Yes, thru phone to phone transfer. As long as you have Immortal Load in your cellphone, just send the following message: [amount] < space > [4-digit PIN] and send to 2882+[10- digit number of recipient]
Note: Minimum amount to send GCASH from phone-to-phone is Php 1.00
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19. What is the difference between Immortal Load & GCASH?

Globe Immortal Load is the first load with no expiry! It allows you to store money in your phone via GCASH. This immortal load is only available to prepaid users and is intended to be used to purchase load and other Globe services. While GCASH is open to all Globe subscribers (both postpaid and prepaid) and this allows you to do transactions other than purchasing load.
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20. With the launch of Immortal Load/GCASH, is Globe performing like a bank?

No, G-Cash does not perform the same as banks. Banks are financial institutions that accept cash for safekeeping and channel the money into lending activities. With G-Cash, the money is accepted at cash-in outlets, remitted to designated beneficiaries for cash-out or spent at merchant outlets. We do not re-invest the money.
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21. Is Immortal Load/G-CASH good as cash?

G-cash operates in the same manner as load transfer. A pre-payment is done at a cash-in outlet and the "load" is just being transferred to another person’s "wallet." Parties will still settle in cash and that settlement will be handled by settlement banks.
G-Cash works like this:
a. The cash-in outlets (remittance companies and banks) accept the cash
b. Globe Telecom provides the transport
c. Cash-out outlets disburse the money
d. Settlements are performed by settlement banks; merchants accept payment for goods or services and ultimately must also settle
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22. Will you comply with AMLA (Anti-Money Laundering Act)

As a listed company we are covered by AMLA. We ensure compliance with the Know-Your-Customer rules first by knowing who they are, where they are and the nature of business they are into. This is to ensure that they are not involved in any illegal activity.
To adhere to this act, we require cash-in outlets to do a remitter identification and verification routine.
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23. Are you operating like a credit card? Are you not in effect operating a debit card?

We are not operating like a credit card because we do not lend at any one point in time. There must always be a prepayment at a cash-in outlet and no one can cash-out or make a payment without there first having been a cash-in.
This is also not a debit card, because G-Cash is not a card-based product.
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1. What is IMMORTALCALL+?

IMMORTALCALL+ is the first and only NO EXPIRY call and text offer that will give Globe Tattoo and Globe Prepaid subscribers the following for only P15:
• 5 minutes of calls to Globe/TM
• 50 texts to Globe/TM
NO EXPIRY!*
*Needs P3 maintaining balance to be able to use the service.
Subject to SIM validity
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2. How can I register to IMMORTALCALL+?

It’s very easy to register, simply text IMMORTAL15 to 8888. You will receive a confirmation message once you are registered. PhP15 will be deducted from your load upon SMS confirmation.
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3. Can I purchase IMMORTALCALL+ as load?

No, IMMORTALCALL+ is not yet available via load.
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4. Are the 5 call minutes to Globe/TM consumable or are they only good for one long call?

The 5 minutes of calls to Globe/TM are consumable, meaning you can use them for several calls or for one long call. For example, if you call one number for 2 minutes, you will still have 3 free minutes left to consume.
Any calls below one minute will be equivalent to one minute. For example, if you make a call that lasts for 23 seconds, this will be counted as one minute.
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5. Will my free calls be charged per second?

No, your free calls will not be charged per second.
For all IMMORTALCALL+ call minutes, any calls below one minute will be equivalent to one minute. For example, if you make a call that lasts for 23 seconds, this will be counted as one minute.
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6. What will happen if my free call minutes run out while I am in the middle of a call?

Your call will automatically be cut. Any succeeding calls will be charged using the regular rate.
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7. How long will the service be valid?

The IMMORTALCALL+ service has no expiry! However, you must maintain P3 balance to continue using the service until you have fully consumed the 50 text messages to Globe/TM and 5 minutes of calls to Globe/TM.
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8. Will the NO EXPIRY apply to my SIM when I register to IMMORTALCALL+?

No, the NO EXPIRY will not apply to your SIM. You will still need to load regularly to maintain your SIM’s validity.
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9. Is IMMORTALCALL+ available to existing Globe Prepaid subscribers?

Yes, IMMORTALCALL+ is available to existing Globe Prepaid subscribers and Globe Tattoo subscribers.
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10. Is IMMORTALCALL+ available to Globe Postpaid subscribers?

No, IMMORTALCALL+ is only for Globe Tattoo and Globe Prepaid subscribers. Postpaid subscribers who try to register to the service will not be allowed and will not be charged for the transaction.
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11. Is IMMORTALCALL+ available to TM also?

No, IMMORTALCALL+ is only for Globe Tattoo and Globe Prepaid subscribers. TM subscribers who try to register to the service will not be allowed and will not be charged for the transaction.
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12. Is IMMORTALCALL+ applicable to Globe Tattoo and Globe Prepaid subscribers on Roaming?

No, IMMORTALCALL+ is not applicable to Globe Tattoo and Globe Prepaid subscribers when roaming. Regular roaming charges will apply for any transactions made.
In case you have registered to the promo before going abroad and did not consume the 50 intra + 5 minutes of calls to Globe/TM before leaving, you may continue using the remaining allocation upon returning to the Philippines (assuming your SIM has not expired yet and you have P3 maintaining balance).
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13. What should be my prepaid minimum balance to subscribe to the IMMORTALCALL+ service?

The required minimum balance to register to and use IMMORTALCALL+ is P18. You will need P15 to register to the service and you need to maintain at least P3 to continue to enjoy using the service.
Note: It is advisable that you have load of at least P18 so that you will be able to enjoy the service right after successfully registering to Immortalcall+. P3 minimum balance should be maintained in order to continuously enjoy the no expiry text messages and call minutes to Globe/TM. Should you be registered but have used up your load due to texts on top of the IMMORTALCALL+ allocation, you will not be able to use you IMMORTALCALL+ until you reload at least P3 in your account.
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14. How will I know that my IMMORTALCALL+ subscription has expired?

Text IMMORTALCALL BAL to 8888 to request for a status update of your subscription. You will receive a reply message that will indicate the following:
• Number of minutes of calls to Globe/TM left in the subscription
• Number of texts to Globe/TM left in the subscription. This amount reflects accumulated texts from other current Immortal registrations.
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15. What are the important keywords to remember?

KEYWORDS SENT TO 8888 DESCRIPTION RATE
IMMORTAL To know basic information on the service FREE
IMMORTAL15 To register to the service P15.00
IMMORTALCALL < space > BAL To check status P1.00
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16. Can I opt-out of the service by texting IMMORTAL STOP to 8888?

No, you may not opt-out of the service. You will receive an SMS saying that this transaction is not allowed. You can continue to enjoy your remaining NO EXPIRY texts and call minutes.
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17. Can I register to IMMORTALCALL+ while still registered to another IMMORTALCALL+ subscription?

Yes, you can still register to IMMORTALCALL+ while still registered to another IMMORTALCALL+ subscription. Your no-expiry texts will be accumulated as long as your SIM is live.
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18. Is there a limit on the number of SMS that I can accumulate?

Yes, you can only accumulate up to 10,000 no expiry SMS to Globe/TM and 10,000 no expiry call minutes to Globe/TM.
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1. Is it true that GLOBE UNLIXT DAYTIME will no longer be available?

Yes, both denominations of UNLITXT DAYTIME will no longer be available starting February 22, 2010. Instead, you can try UNLITXT ALL DAY. Get unlimited texts to Globe/TM for only P20 for one day and P40 for 2 days! Just text UNLITXT20 or UNLITXT40 to 8888 to register.
You can also try SULITXT, P15 for 100 texts to Globe/TM valid for one day. Just text SULITXT15 to 8888 to register.
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2. Why is UNLIXT DAYTIME being terminated?

The promo period already ended on February 21, 2010. Rest assured that we continue to look for more ways to serve our valuable subscribers better.
Do continue to watch out for Globe Tattoo's exciting voice and SMS promos. In the meantime, you can try our other SMS and voice offers such as UNLITXT ALL DAY. Get unlimited texts to Globe/TM for only P20 for one day and P40 for 2 days! Just text UNLITXT20 or UNLITXT40 to 8888 to register.
You can also try SULITXT, P15 for 100 texts to Globe/TM valid for one day. Just text SULITXT < space > 15 to 8888 to register.
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3. Will you offer it again in the future?

Rest assured that we constantly look for ways to serve our valuable subscribers better. Please continue to watch out for Globe Tattoo's exciting voice and SMS promos.
In the meantime, you can try our other SMS and voice offers such as such as UNLITXT ALL DAY. Get unlimited texts to Globe/TM for only P20 for one day and P40 for 2 days! Just text UNLITXT20 or UNLITXT40 to 8888 to register.
You can also try SULITXT, P15 for 100 texts to Globe/TM valid for one day. Just text SULITXT < space > 15 to 8888 to register.
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4. If I registered to UNLITXT DAYTIME on the last day of the promo period (February 21), can I still enjoy unlimited text?

If you register to UNLITXT DAYTIME 15 (1 day), then you will still enjoy it until 4:59 PM of February 21. If you register to UNLITXT DAYTIME 30 (2 days), then you can enjoy unlimited texts even from 8:00AM – 4:59 PM of the next day (February 22). You just need to maintain P1 load balance to enjoy the service.
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5. Is it true that GLOBE UNLIXT NIGHTTIME will no longer be available?

Yes, both denominations of UNLITXT NIGHTTIME will no longer be available starting February 22, 2010. Instead, you can try SULITXT, P15 for 100 texts to Globe/TM valid for one day. Just text SULITXT < space > 15 to 8888 to register.
You can also try UNLITXT ALL DAY. Get unlimited texts to Globe/TM for only P20 for one day and P40 for 2 days! Just text UNLITXT20 or UNLITXT40 to 8888 to register.
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6. Why is UNLIXT NIGHTTIME being terminated?

The promo period already ended on February 21, 2010. Rest assured that we continue to look for more ways to serve our valuable subscribers better.
Do continue to watch out for Globe Tattoo’s exciting voice and SMS promos. In the meantime, you can try our other SMS and voice offers such as SULITXT. For only P15, you get 100 texts to Globe/TM valid for one day! Just text SULITXT < space > 15 to 8888 to register.
You can also try UNLITXT ALL DAY. Get unlimited texts to Globe/TM for only P20 for one day and P40 for 2 days! Just text UNLITXT20 or UNLITXT40 to 8888 to register.
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7. Will you offer it again in the future?

Rest assured that we constantly look for ways to serve our valuable subscribers better. Please continue to watch out for Globe Tattoo’s exciting voice and SMS promos.
In the meantime, you can try our other SMS and voice offers such as such as SULITXT. For only P15, you get 100 texts to Globe/TM valid for one day! Just text SULITXT < space > 15 to 8888 to register.
You can also try UNLITXT ALL DAY. Get unlimited texts to Globe/TM for only P20 for one day and P40 for 2 days! Just text UNLITXT20 or UNLITXT40 to 8888 to register.
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8. If I registered to UNLITXT NIGHTTIME on the last day of the promo period (February 21), can I still enjoy unlimited text?

If you register to UNLITXT NIGHTTIME 10 (1 day), then you will still enjoy it until 7:59 AM of the next day (February 22). If you register to UNLITXT NIGHTTIME 20 (2 days), then you can enjoy unlimited texts even until 7:59 AM of February 23. You just need to maintain P1 load balance to enjoy the service.
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• UNLITXT ALL DAY

unlimited text

• SULITXT 15

150 texts for P15

• TXTOTHERS 20

40 texts to other networks

• MODU

world's lightest phone

• SUPER UNLI

unlimited calls and texts

• IMMORTAL LOAD

load with no expiry

• IMMORTAL CALL +

call credits with no expiry

• PER PULSE BILLING

call credits with no expiry

• UNLIMAIL
• KITS AND SKIN PACKS

broadband for your style

• TATTOO ARCHIVE
• BOOST YOUR TATTOO SIGNAL

optimise your broadband

• GLOBE TATTOO WIFI
• TATTOO SOFTWARE UPGRADE
• SUPER SURF
• GLOBE TATTOO SIMS

1 sim for phone and internet

• UNLICHAT+

unlimited text and Y!M

• SURF All DAY
• NEW GLOBE TATTOO USB
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